# Privacy Policy **Last updated: June 3, 2024** FlowiseAI Inc. (" **FlowiseAI**", " **we**", " **our**", or " **us**") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal data when you use our services. It applies to users of our **cloud platform**, **self-hosted software**, and **website**. This policy does **not** apply to any third-party websites, services, or applications, even if accessible through our Services. If you have any questions or wish to exercise your legal rights, please contact us at: **[privacy@flowiseai.com](mailto:privacy@flowiseai.com)** ## **1. Definitions** - **"Services"** refers to the FlowiseAI platform, including the cloud-based software, self-hosted deployments, related APIs, and our website. - **"Personal Data"** means any information that identifies or relates to an identifiable individual. - **"User"** or **"you"** refers to any individual or business accessing or using the Services. ## **2. How We Use Your Data** ### **2.1 FlowiseAI Cloud Registration** When you register for a FlowiseAI Cloud account: - We collect your **name**, **email address** to establish a contract and provide access to our platform. - We use **PostHog** to understand product usage and improve user experience. - Our payment provider **Stripe** collects your payment details (e.g., billing address and credit card information) to process subscriptions. ### **2.2 Self-Hosted Usage** If you self-host FlowiseAI: - We do **not** collect any metrics nor data. ### **2.3 Event Participation** When you register or attend FlowiseAI-hosted or partner events, we may collect: - Your **name**, **email**, **company**, **phone number**, or **address** - Photos or video recordings for promotional use (opt-out available by emailing [privacy@flowiseai.com](mailto:privacy@flowiseai.com)) ### **2.4 Contacting Us** When you contact us via email, website, or product, we may collect your name, email, and other contact details to respond to your request. ### **2.5 Social Media** When you engage with us on platforms like Twitter, LinkedIn, or Discord, we may process your handle and publicly visible profile information to respond or support you. ### **2.6 Website Usage** We may collect anonymized usage data (e.g., page visits, click activity) using **Google Analytics** to improve site performance and user experience. Where required by law, we seek your consent via a cookie banner. ### **2.7 Marketing** With your consent, we may send you newsletters or promotional materials. You can opt out at any time by clicking the **unsubscribe** link in emails or contacting us at **[privacy@flowiseai.com](mailto:privacy@flowiseai.com)**. ## **3. Legal Basis for Processing (GDPR)** Where the General Data Protection Regulation (GDPR) applies, we process your Personal Data under the following legal bases: - **Contractual necessity** – to provide the Services you've requested - **Legitimate interests** – for product improvement and security - **Legal obligations** – to comply with applicable laws - **Consent** – for marketing, analytics, and third-party cookies ## **4. Data Storage and Retention** - For FlowiseAI Cloud, your data is stored in the US East 1 Region. - We retain Personal Data only as long as needed for the purposes outlined or as required by law. - **Anonymized data** may be retained indefinitely for analysis and product improvement. This data is irreversibly de-identified to prevent re-identification. ## **5. Sharing of Data** We may share your data with: - **Service providers** (e.g., Stripe, PostHog, hosting providers) who process data on our behalf under strict contractual terms. - **Authorities or regulators**, if required by law or court order. - **Event or marketing partners**, with your consent, if you attend joint activities. We do **not sell** your data to third parties. We ensure that all third-party providers handle your data in compliance with relevant data protection laws. Where data is transferred outside your region, we implement safeguards such as **Standard Contractual Clauses (SCCs)**. ## **6. Your Rights** Depending on your location, you have the right to: - Access a copy of your Personal Data - Request correction or deletion - Restrict or object to processing - Withdraw consent (where applicable) - Request data portability - Lodge a complaint with a supervisory authority (e.g., [https://edpb.europa.eu](https://edpb.europa.eu/) in the EU or your local DPA) To exercise any of these rights, contact: **[privacy@flowiseai.com](mailto:privacy@flowiseai.com)** ## **7. Children’s Privacy** Our Services are not intended for children under the age of 13 (or under 16 where applicable by law). We do not knowingly collect personal data from children. If we learn a child has submitted data, we will delete it immediately. ## **8. Changes to This Policy** We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the Services after changes means you accept the revised policy. ## **9. Feedback and Contact** We welcome your questions, feedback, and concerns. Contact us at: **[privacy@flowiseai.com](mailto:privacy@flowiseai.com)** or by mail at: **FlowiseAI Inc.** 9450 SW Gemini Drive Beaverton, Oregon 97008 United States